Hop-On Hop-Off Melbourne

If you want to explore the best things to do that Melbourne has to offer then hop-on the Red Line at the Federation Square, a wacky looking building that really completes Melbourne's culture. Hop-off at Bus Stop 2 to channel your inner mermaid and discover the underwater world at the Melbourne Aquarium. Be sure to visit the Eureka Skydeck at Bus Stop 3, it has the highest public vantage point in the southern hemisphere and it's the world's first 'Edge Experience'.

Whether you want to pick up a couple of gifts or just buy yourself a little something, head to Harbour Town at Bus Stop 6 for a great shopping experience. No trip to Melbourne is complete without visiting the Queen Victoria Market at Bus Stop 8. Here you'll find the finest cuisine and culinary delights. We highly recommend that you hop-off at the Fitzroy Gardens, you'll be sure to enjoy the peaceful and tranquil atmosphere.

Mix things up and hop on the Blue Line, which will make its way towards South Melbourne beach and offer you incredible views. If you're looking for some fun and games after a visit to the beach then why not head down to Crown Casino, you'll find this at Bus Stop 11. Combine your Tour with tickets to access all these attractions and save with City Sightseeing!

City Tour:
Starting Point: Federation Square
First tour: 9:30
Duration: 120 minutes
Last tour: 17:30 Summer
Last tour: 16:10 Winter
Frequency Summer/Winter: 40 minutes
Season: Year-round excluding Good Friday, 25 December, and 1 January
St. Kilda Tour:
Starting Point: Federation Square
First tour Summer/Winter: 09:45
Duration: 120 minutes
Last tour: 16:45 - Summer
Last tour: 15:45- Winter
Frequency: every 60 minutes - Summer
Frequency: every 120 minutes - Winter
Operational Season: Year-round except on Good Friday, 25 December, and 1 January

General Information
All sales are final: tickets cannot be exchanged or money refunded unless expressly authorised by Management. All ticket prices are quoted in Australian dollars.
E-Tickets and prepaid Vouchers
Customers purchasing tickets online are required to print the E-ticket and present it to Melbourne City Sightseeing staff member at the preferred boarding point. In order to verify genuine e-vouchers the e-mail information needs to clearly state the Reference number, contact details, fare category and quantity of tickets purchased. We reserve the right to refuse vouchers that do not show this information.
Online tickets are booked on the understanding that the ticket confirmation is a pre-paid vouchers which must be redeemed for a valid ticket to travel on arrival in any of the tour locations. All e-mail tickets must be pre-printed before arrival.
Tickets to Travel
The Customer should keep their ticket safe as replacements will not be issued. The Customer must show or purchase their ticket as they board.
The Customer must keep their ticket in their possession.
Customers found travelling without a valid ticket will be charged the full ticket price for a replacement ticket.
Pre-paid vouchers or tickets to travel obtained from an unauthorised source, stolen, copied or counterfeit will be seized and cancelled without compensation.
The ticket to travel must be made available for inspection by the driver or any company official member on demand.
Ticket Validity
The ticket to travel is valid for use on specified tours and is valid for 1 year from the date of purchase. 48hr tickets must be used on consecutive days.
When the ticket expires the Customer must either leave the tour at the next available opportunity or purchase another ticket. Extensions will not be given.
Tickets do not guarantee travel on a specific service or at a specific time.
Ticket Agents
Where a ticket is purchased from one of the Company’s Ticket Agents, any query, regarding the ticket purchase or refund request, must be referred to the Ticket Agent who sold the ticket.
Children
A child is defined as in the ticket class at time of purchase. Child tickets are available for children between the ages of 5-12 years. Children under 5 yrs may travel for free.
All children must be accompanied by responsible adult.
Tour Route and Service
The Company and affiliated services will make every effort to maintain a regular and frequent service, but does not guarantee to do so. The Company shall not be in any way liable to the ticket holder for loss, damage, inconvenience or delay in consequence of any failure, alteration, suspension, cancellation or termination of service.
Customer Conduct
For safety reasons, all passengers are required to remain seated with Seat Belts on while the bus is in motion.
At the Company’s discretion we may refuse entry or require any person to alight from a tour if we deem his/her conduct offensive, a nuisance to other passengers or behaving in a manner that may risk his/her safety or the safety of other passengers, and we shall have no further liability.
The consumption of alcohol is prohibited on the bus at all times.
Complaints
All complaints should be made in writing and contain relevant information including time, date and specific details.
Please direct letters to the applicable tour office.
Any complaints must be accompanied by your Melbourne City Sightseeing tour ticket number.

Melbourne City Sightseeing Pty Ltd.

Flinders Street, Russell Street

3000, Melbourne, Australia