·1. What happens if I have a valid voucher, but my travel plans have changed because of COVID-19?
·2. Does the 24-hour cancellation policy still apply to me if my travel plans were affected by COVID-19?
·3. I will be postponing my travel because of COVID-19. Can I postpone using my voucher?
·4. Do I need to get a new voucher if I decide to use my ticket outside the original three-month window?
·5. What if I had a booking/voucher but my travel date was before 16 March 2020?
·6. What if I make a new booking after 16 March and then my travel plans are affected by COVID-19?
·7. What happens if I can no longer use an attraction ticket because of COVID-19?
·8. Do these new policies also apply to third-party attractions?
·9. Do these new policies also apply to combination packages?
·10. What is the difference between City Sightseeing tours/products and 3rd party products?
·11. Can I still use my ticket despite COVID-19?
·12. Are you considering purchasing a City Sightseeing tour or product and want to find out if it has been affected by COVID-19?
·13. I still have more questions. Who should I contact?